Are you facing issues with your Jio SIM, Jio Fiber, or any Jio service and need quick support? The easiest way to resolve your problem is by contacting the Jio Customer Care Number. Reliance Jio offers 24x7 customer support through toll-free helplines, WhatsApp, email, and the MyJio app.
In this article, we will share the latest Jio Customer Care numbers for prepaid, postpaid, Jio Fiber, and international roaming users, along with alternative ways to get support.
Jio Customer Care Numbers (2025 Updated)
Here are the official helpline numbers you can use depending on your service:
For Jio SIM (Prepaid & Postpaid)
-
198 – Toll-free for complaints (call drops, slow internet, billing issues)
-
199 – For plan details, data balance, recharge, and offers
-
1991 – Activate Jio services like recharge vouchers, caller tunes
-
1800-889-9999 – Jio general helpline (from non-Jio numbers)
For Jio Fiber (Broadband)
-
1800-896-9999 – Jio Fiber customer care toll-free number
-
Available 24x7 for installation, cancellation, billing, or technical issues
For International Roaming (IR)
-
+91-70188-99999 – Jio support for users outside India
-
Accessible via both Jio and non-Jio numbers
Jio WhatsApp Support
You can also connect with Jio on WhatsApp for quick help:
-
Save 7000770007 in your contacts
-
Send “Hi” on WhatsApp to get instant support for SIM, Fiber, and recharge queries
Jio Email Support
If you prefer email, you can write to:
-
care@jio.com – For general Jio SIM issues
-
JioFiberCare@jio.com – For Jio Fiber support
Jio Support via MyJio App
-
Open the MyJio App
-
Go to “Help & Support”
-
Choose your issue and connect via chat or call support directly
Pro Tips Before Calling Jio Customer Care
-
Keep your Jio number / JioFiber ID handy
-
Note down your Service Request Number (SRN) for tracking
-
Try restarting your device or using MyJio App diagnostics before calling – it often fixes minor issues instantly
Final Words
The Jio customer care number is your one-stop solution for any Jio-related query, whether it’s SIM, Fiber, billing, or technical support. You can reach Jio via toll-free numbers, WhatsApp, email, or the MyJio app.
With multiple support options, Reliance Jio ensures that help is always just a call or message away.
